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Example builds

Customer portal with document access

A logged-in area where customers see their own records, and nobody emails a PDF again.

The service behind it
Custom Websites
Scope
Custom website build

ExampleThese are examples written to show scope. No client commissioned them, none is named or implied, and they carry none of the figures a real project page would. Real project pages will replace them as clients approve publication.

01What it answers

A business whose customers keep asking for the same documents — statements, orders, certificates — and whose staff answer by searching a shared drive and attaching a file. The information already exists in a back-office system; what is missing is a safe way to let each customer see only their own part of it.

Parts involved

  • Authentication
  • Role-based access
  • Back-office integration
  • Document delivery
  • Audit log
02What the build includes
  • 01Email-and-password sign-in with rate limiting and account recovery
  • 02Roles, so a company account can have several users at different access levels
  • 03Records pulled live from the back-office system rather than copied into a second database
  • 04Document download with per-record authorisation checked on the server, every time
  • 05An audit log of who opened what, which is usually the reason the portal was wanted
  • 06The same interface in Arabic and English

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