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The SysMicro platform

Don't take our word for it. See the system we run on.

A CRM built in Cairo for Egyptian businesses: WhatsApp, Messenger and Instagram in one inbox, a sales pipeline, quotes and invoices, analytics and Google Ads — in Arabic and English. It is the system we run SysMicro on.

  • Arabic-first
  • WhatsApp built in
  • Made in Cairo
  • We run on it
SysMicro platform pipeline board with enquiries in the stages New, Screening, Meeting, Proposal and Customer, amounts in EGP (sample data)

Screens from the live product, filled with invented sample data.

A tour of the screens

What your team sees every day

WhatsApp, Messenger and Instagram in one inbox

Every chat lands on the customer's record, with saved replies in Arabic and English, so whoever answers sees the whole history.

No enquiry lost in someone's personal phone.

SysMicro platform inbox: WhatsApp, Messenger and Instagram conversations in one list, with a WhatsApp chat about a quote open (sample data)

Screens from the live product, filled with invented sample data.

Also in the platform

Everything after the first message

  • Egyptian e-invoicing (ETA)

    Invoices and credit notes are signed with your company e-seal and submitted to the Egyptian Tax Authority, and their status is tracked. Needs your company's own ETA registration first.

  • Calls and emails on the record

    Tap Call or Email on any customer and the activity is logged. Gmail or Microsoft mail connects for drafts, sent mail and reply tracking.

  • Meetings and calendar

    Meetings attach to any record and sync both ways with Google Calendar or Outlook.

  • Automations and assignment

    Workflows with conditions, waits, emails and webhooks; approvals; and round-robin assignment of new enquiries.

  • Customer portal and e-signature

    Customers sign in to see their requests, quotes and invoices and sign documents, and can pay online once Paymob is connected.

  • Reports and dashboards

    A report builder over any record, dashboards, and reports emailed on a schedule.

  • Your fields, your data

    Custom fields and record types without code, Excel and CSV import (including Arabic Windows files), a REST API and signed webhooks. Each customer gets its own database.

  • Arabic is the default, not a translation

    Every screen right-to-left, Arabic digits and dates, Arabic PDFs with properly joined letters, and quotes and invoices in the customer's own language.

Questions buyers ask

Is this a product you resell?
No. SysMicro built it in Cairo and runs its own sales, WhatsApp and invoicing on it. The enquiry you send from this site lands in it.
Does it work with WhatsApp Business?
Yes, through the official WhatsApp Cloud API on your own Meta business account, together with Messenger and Instagram.
Can it submit e-invoices to the Egyptian Tax Authority?
The submission, signing and status tracking are built in. Your company must first register its system on the ETA portal; we help with that during setup.
Is there a mobile app?
It installs from the browser on Android and iPhone, opens full screen like an app and supports fingerprint or face sign-in. It is not in the app stores.
How do we start?
Book a demo. We show you the system with sample data, then agree what to set up first and move your existing customers in.

See it with your own process

A 30-minute demo on a video call or at your office in Cairo. Bring the way you sell today; we show you how it would run on the platform.

Not sure where to start?Start with a free 30-minute consultation.

About a website, a store or the systems behind them. Message us on WhatsApp, call, or send the form. You leave the call with a one-page plan and the three things worth doing first — and if we're not the right people, we'll say so.

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